Job details

Job title: Festival Ambassador

Duration:  7-11 September 2021, plus one Training Day on Friday 3 September.

Core hours: Hours will be assigned between the core hours of 09:00- 22:00 and will be confirmed on appointment.

Location: Chelmsford

Rate: £9.50 per hour

Introduction

The British Science Festival is Europe’s longest standing science festival, travelling to a different place in the United Kingdom each year. We bring an inspiring programme of free events to the public over five days, bursting with exciting opportunities to get involved in. Our talks, workshops and drop-in events span a diverse range of subjects that encompass science in the broadest sense, promising something for everyone.

The British Science Festival 2021 is to take place in Chelmsford from 7 – 11 September 2021, hosted by Anglia Ruskin University.  Working in partnership with the University and other organisations in the region, the Festival will celebrate the world-leading research taking place at Anglia Ruskin University and more broadly across Essex and East Anglia. It will shine a spotlight on areas such as energy, transport, healthcare and digital innovation, by celebrating the people, stories and ideas behind the science.

The British Science Festival is due to be one of the most ambitious science festivals held since the advent of the pandemic in the UK last March – will you be a part of it?

About the role

The British Science Association is recruiting Festival Ambassadors to work during the British Science Festival 2021. The Festival will be held in Chelmsford city centre and at Anglia Ruskin University from 7-11 September 2021, hosted by Anglia Ruskin University. This role is based in Chelmsford.   

Festival Ambassadors will work as part of a team of other Festival Ambassadors, providing customer service for festival attendees, members of the public and the speakers/organisers of Festival events. Festival Ambassadors will work across several different events and locations throughout the day. This role will be assisting the public in wayfinding and event booking as well as promoting and acting as an ambassador for the British Science Festival on indoor and outdoor locations across the Anglia Ruskin University campus and Chelmsford city centre. The majority of this role will be located outside.

Main duties

  • Deal with queries from members of the public/ attendees 
  • Act as a representative of the British Science Festival
  • Control public access and exit to and from areas 
  • Report to Building Managers and assist with other duties as required 
  • Assist with the setup and pack down of your allocated position
  • Keep your area tidy 
  • Rotate to different festival positions and cover breaks
  • Ensure people adhere to COVID-19 regulations set by the British Science Festival
  • Actively promoting the festival to the general public
  • Helping the public in wayfinding and booking events 

About you

PERSON SPECIFICATION

Essential

  • Great interpersonal skills 
  • Strong customer service skills
  • Comfortable with approaching members of the public
  • An ability to work independently and as part of a team 
  • Experience, tact and skill in dealing with the public 
  • The ability to stay calm under pressure and show initiative to solve problems 
  • The ability to work flexible between different positions throughout the day
  • Great level of spoken English 

Desirable

  • Knowledge of Chelmsford 
  • ​Student at Anglia Ruskin University
  • Based in Chelmsford or Essex
  • Previous experience working and/or volunteering at events

To apply

If you are interested in applying, please download and fill in our short application form. DOWNLOAD THE APPLICATION FORM HERE. 

Once completed upload it onto the BSA recruitment portal via the following link: 

recruit.smb.co.uk/vacancy.aspx?id=8UWTpK7P3GF4buyV

The closing date for applications is 23:59 Sunday 11 July.  

You will be informed as soon as possible after the application deadline whether you have been successful. 
We may contact shortlisted candidates after this date to arrange a time for a short introduction chat with you. 

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme. 

If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.

Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process. If you have further questions or would like this information in a different format, please contact: [email protected]  

Download the candidate pack for this role as a pdf or view our text-only version of the pack here.

Terms and conditions

The Festival Ambassador will be working at the British Science Festival in Chelmsford  between 7-11 September 2021. Please note that the responsibilities of this role are provisional and are subject to change in alignment with COVID-19 regulations. 

The assignment is offered at a salary of £9.50 per hour. You will be allocated no less than 6 hours per day. Your core hours will be scheduled between 09:00-22:00 on the Anglia Ruskin University Campus, for four or five days (including up to a one-hour unpaid lunch/dinner break per day, depending on hours worked). If successful, your hours will be fully outlined in your offer letter.  
The training day on Friday 3 September will be paid at the above rate and the BSA will reimburse reasonable travel costs incurred in attending the training day. The BSA will not be covering travel, accommodation, or subsistence costs for the duration of the Festival, but can provide information about accommodation, if required.

A copy of our Privacy Notice is available on the vacancies page of our website. 

*The Disability Confident scheme’s definition of disability is in line with the Equalities Act 2010: “a physical or mental condition which has a long-term and substantial effect on your daily life”.  Further information about our Disability Confident commitments can be found on the Disability Confident page of our website.