Our work Education Officer Job detailsJob title: Education OfficerReporting to: Education ManagerResponsible for managing: No staff Location: British Science Association, Wellcome Wolfson Building, 165 Queen's Gate, London SW7 5HD.Working pattern: Full-time (35 hours per week), permanent. Requests for part-time or flexible working will be consideredSalary: £23,460 - £25,000 per annum (pro-rata)IntroductionThe British Science Association’s vision is for science to be seen as a fundamental part of culture and society. Our mission is to transform the diversity and inclusivity of science, to reach under-served audiences and increase the number of people who are actively engaged and involved in science. By unlocking the potential of a more diverse group of people, we increase our ability to tackle some of the world’s biggest challenges and shape our future for the better.People’s experiences of science at school are a major influence on the way they perceive science throughout their lives, and so our education work plays a critical role in our goal of changing the way science is understood. Science curricula are often designed for the needs of future scientists, seen as a preparation for a professional engagement with science.But we believe that young people’s experiences should instead be designed to build a lifelong cultural engagement with science. We want young people to see science as relevant to their own culture and lives. Our activities offer young people the opportunity to lead their own science and engineering projects, and to have a say on the big issues affecting their lives.The British Science Association is looking to recruit a talented Education Officer to help us implement this vision. You will be one of three Officers in the Education team, working on key education projects with a focus on data and reporting. We are a friendly group of individuals who care a lot about our work, support and celebrate each other. The BSA is committed to creating a diverse and inclusive workplace with multiple initiatives across the Association to foster an open and engaging workplace such as monthly happy hour and diversity and inclusion training.Background and experience in data management, business or economics are desirable. You should be looking to build your experience by working on a range of projects and be willing to undertake key administrative tasks, as well as take the opportunity to lead on set tasks.The main responsibilities of this role are to:• Lead contact for teachers, partners and students who have enquiries about the CREST Awards scheme• Propose and deliver mailing campaigns (in collaboration with Comms team) to CREST users using data from our database• Improve CREST user journey by setting up processes and materials to improve website and Help centre content• Maintain the CREST database and the CREST Awards online platforms• Be responsible for day-to-day financial processes for the CREST Awards including invoicing and reconciling payments• Propose, set up and produce regular financial reports including but not limited to sponsorship monitoring, and fulfilment of internal KPIs.• Oversee certificate orders for the CREST Awards scheme. This involves liaising with the printing/ fulfilment house.• Help deliver high quality events and meetings for teachers and CREST partnersIn addition, the post-holder will be expected to:• Work closely with the colleagues in the Education team toward delivering our vision and mission• Support colleagues across the organisation especially at busy times or on specific areas of expertise• Participate in Education team projects• Other duties as reasonably required by the line manager.Key working relationshipsThe post holder will be expected to liaise with colleagues across the organisation and its partners, but is likely to develop significant working relationships with the following people:• Head of Education• CREST Product Manager and Education Managers• Other Project Officers• External consultants and suppliers (printers, digital services and software etc.)• Finance Officer / our outsourced Finance teamAbout YouPerson specificationEssential• Experience of providing good customer service and dealing with difficult customers• Good knowledge of Microsoft Office and Outlook, very good knowledge of Excel or similar software• Experience and interest in data analysis; producing data visualization from large datasets• Driven individual with experience of working on several projects/tasks in parallel• Good time management and decision-making skills• Experience of communicating confidently and efficiently on the phone, face-to-face and by email• Ability to write clearly and in different styles to suit the audience• A good team player with a positive and flexible approach to workDesirableWe don’t expect candidates to have all of these characteristics, but one or more may be useful:• Experience of producing sales analysis reports• Experience in business and/ or performance analysis.• Experience of dealing with complex data and databases• Experience of working with online application systems such as Fluid Review, Survey Monkey Apply, Tableau or similar. Familiarisation with Python would be useful but not necessary.• Experience of working with teachers and schools• Able to start immediatelyBenefitsEmployees at the British Science Association enjoy 27 days’ annual leave (pro rata), auto-enrolment pension scheme, death in service insurance from day 1, homeworking Wednesdays (subject to the needs of the organisation), interest free loan (for season ticket, bike to work, assisted study), corporate membership rate at Imperial College sports centre, up to 2 days paid leave for voluntary commitments and opportunities for learning and development.To applyTo apply for this role, please upload a CV (no more than two A4 pages) and covering letter that summarises your interest in the post and details your ability to match the criteria outlined in the 'About you’ section.Applications should be made via https://recruit.smb.co.uk/vacancy.aspx?id=bXuLMr5xNEbYDcX2The closing date for applications is midnight on January 19th 2020. Interviews are due to take place between January 29th and February 3rd 2020.You will be informed as soon as possible after the application deadline whether you have been selected for interview.If you require adjustments during the application process or are shortlisted, and have any particular access or other requirements, please contact [email protected].We would like the chosen candidate to take up the role as soon as possible. The British Science Association is committed to equal opportunities and values diversity in our workforce.Terms and conditions From time to time the job entails working extended hours and occasional weekends, for which no overtime payments are made. However, the Association does operate a time off in lieu policy.The British Science Association is an equal opportunities employer.We are committed to diversity. The British Science Association is committed to the fair and equal treatment of potential and existing employees irrespective of race, nationality, ethnic or national origin, religion, age, disability, gender, sexual orientation, marital status, ex-offending background or any other potentially unlawfully discriminating factor. We aim to recruit the person most suited to the job and welcome applications from candidates from all backgrounds. We particularly welcome applications from ethnic minority and disabled candidates as they are under-represented within our organisation.Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK. You may also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.A copy of our Privacy Notice is available on the vacancies page of our website.