Job details

Job title: Head of Operations

Reporting to: Director of Programmes / Chief Executive (TBC)

Responsible for: IT Manager, Finance Officer, Committee Secretary and our outsourced providers of finance and HR services 

Based: British Science Association, 165 Queen's Gate, London SW7 5HD

Terms: Part-time (17.5 hours per week), permanent. Requests for flexible working will be considered

Salary: £37,000 – £47,000 (pro-rata)

About the role

The main purpose of the role is to help us to deliver our mission by overseeing the effective delivery of the core services on which our organisation depends.

Key responsibilities 

The main responsibilities of this role are to: 

  • Oversee the effective performance of our IT, Finance and HR functions; 
  • Oversee improvements and investments that reduce errors or risk, improve efficiency, and/or open up new income sources;  
  • Lead our People strategy including our work our work to improve the diversity of our team and develop a more inclusive workplace culture; 
  • Run our annual budgeting process; 
  • Manage our Health & Safety and support well-being in the workplace; 
  • Maintain an excellent relationship with our landlord and sub-tenants 
  • Procure legal advice and insurance as needed; 
  • Lead the procurement, implementation and on-going management of a new CRM/grant management software; 
  • Act as Data Protection Lead; 
  • Manage the core service budget to ensure we obtain maximum value.

About you

The Head of Operations role would suit someone with an accounting or operations background in the commercial, charity or public sector. 

Essential criteria 

  • Experience of overseeing and improving organisation-wide processes or services;
  • Experience of managing a finance function;
  • Experience or knowledge of HR best practice and employment legislation;
  • Understanding about how to improve diversity and inclusion within organisations;
  • Evidence of leading culture change in organisations;
  • Experience of line management, team-working and collaboration;
  • Considerable experience of managing complex projects to achieve their goals on time and on budget;
  • Ability to build good working relationships with colleagues across the organisation (including board members) and suppliers.

Desirable criteria

  • Finance qualifications;
  • Evidence of improving diversity & inclusion, or leading work in this area;
  • Evidence of developing colleagues’ skills and understanding;
  • Experience of overseeing / implementing new IT systems;
  • Experience of charity governance e.g. as a charity trustee or auditor;
  • Experience of working with senior stakeholders or boards;
  • Knowledge of GDPR.


  • 27 days holiday per annum plus bank holidays (pro-rata for part-time employees);
  • Up to two days paid leave per year for significant voluntary commitments in support of professional and personal development, such as being a trustee of a charity or a school governor;
  • Auto-enrolment pension scheme (currently 5% of salary from employee plus 3% from BSA);
  • Up to five days’ unpaid leave per year (this is down to the Manager’s decision and ensuring it does not affect work);
  • Life insurance from your first day;
  • Occupational sick pay: up to six weeks’ full pay per year (pro-rata for part-time employees);
  • Interest-free loan for season ticket, bike to work, and assisted study;
  • Homeworking Wednesdays, subject to the needs of the BSA.

To apply

Please send a CV and covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria.

Applications should be made via this link:

The closing date for applications is 9am on Thursday 16 April 2020.

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.

Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process.

If you have further questions or would like this information in a different format, please contact: [email protected]  

Download Recruitment_Pack_Head_of_Operations_closing_date_16_Apr.pdfthe candidate pack for this role as a pdf or view our text-only version of the pack here.

Terms & conditions

From time to time the job entails working extended hours and occasional weekends, for which no overtime payments are made. The BSA operates a time off in lieu policy for weekend working and some other out-of-hours instances.

Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK.

You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.

This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.

It is the policy of the BSA to offer starting salaries at the bottom end of the salary band where appropriate.

A copy of our Privacy Notice is available on the vacancies page of our website.

*The Disability Confident scheme’s definition of disability is in line with the Equalities Act 2010: “a physical or mental condition which has a long-term and substantial effect on your daily life”. Further information about our Disability Confident commitments can be found on the Disability Confident page of our website.