British Science Festival Box Office Assistant JOB TITLE: Box Office Assistant (British Science Festival) DURATION: 10-13 September 2019, plus one Training Day on Friday 6 September. CORE HOURS: Hours will be assigned between the core hours of 09:00- 20:00 and will be confirmed on appointment. LOCATION: University of Warwick Campus, Warwickshire RATE: £9.00 per hour The British Science Festival is Europe’s longest standing science Festival, travelling to a different place in the United Kingdom each year. Our Festival aims to connect people with scientists, engineers, technologists and social scientists. Further information about the British Science Festival can be found here. The British Science Association is recruiting Box Office Assistants to work during the British Science Festival 2019. The Festival will be held in Coventry city centre and at the University of Warwick from 10-13 September 2019, hosted by the University of Warwick. This role is based at the University of Warwick Campus. Acting as the front of house during the Festival, you will ensure that members of the public using the Box Office are greeted in a welcoming and helpful manner and will act as a point of reference for enquiries concerning the programme of events. Using a bespoke online booking system to extract information, you will find out the most up-to-date status of events taking place and relay this to the public. Job description Main duties Acting as the main point of contact for members of the public during the Festival Selling tickets for events using the Festival bespoke online system Dealing with enquiries about the Festival and events Directing visitors to venues Person specification Essential Good interpersonal skills with the ability to communicate professionally and confidently in a busy and dynamic environment A friendly and welcoming manner Experience, tact and skill in dealing with the public Good IT skills A flexible can-do attitude with the ability to stay calm under pressure and show initiative Good level of spoken English Desirable Knowledge of Coventry & Warwickshire Previous experience working and/or volunteering at events Terms and conditions The Box Office Assistants will be working at the British Science Festival on the University of Warwick Campus between 10 -13 September 2019. The assignment is offered at a salary of £9.00 per hour. You will work no less than 6 hours per day. Your core hours will be scheduled between 09:00-20:00 on the University of Warwick Campus, for four days (including up to a one-hour unpaid lunch/dinner break per day, depending on hours worked). If successful, your hours will be fully outlined in your offer letter. The training day on Friday 6 September will be paid at the above rate and the BSA will reimburse reasonable travel costs incurred in attending the training day. The BSA can provide information about accommodation on site for the duration of the Festival if required. We particularly welcome applications from local candidates. Download the job description (pdf) To apply If you are interested in applying, please upload a CV and short covering letter summarising your interest in this post to the BSA recruitment portal by 23:59 on Sunday 2 June. We may contact shortlisted candidates after this date to arrange a time for a short telephone interview with you. The British Science Association is an equal opportunities employer and a charity committed to diversity. The British Science Association is committed to the fair and equal treatment of potential and existing employees irrespective of race, nationality, ethnic or national origin, religion, age, disability, gender, sexual orientation, marital status, ex-offending background or any other potentially discriminating factor. We particularly welcome applications from local candidates. Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK. You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.